Privacy Policy
We rather not bore you nor somewhat behave like every other trusted website (we would hope that we're way more original than that), but it is only right that you understand how we collect and use your information. So here it goes...
1
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, address, phone number, and communications), payment details (including check, credit card information, etc), comments, feedback, product reviews, and recommendations.
​
In addition, if you've received our services, we may take before/after photographs of our work as part of our portfolio. Photographs from our portfolio may be used on our website, social media and other platforms. In the event that we will like to use before/after photos from our session with you, we will ask you to sign a Photo Consent form. No identification, reference to your location, or personal information is used (unless requested by you) when photographs are posted to our website, social media, or any other platform.
2
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
3
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
-
To provide and operate our Services;
-
To provide our Users with ongoing customer assistance and technical support;
-
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
-
To comply with any applicable laws and regulations.
4
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our packages and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
5
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
6
How do we use cookies and other tracking tools?
Data privacy laws and regulations in some states require us to inform our site visitors that we're using cookies. So here you go:
Our website uses cookies for important reasons, such as:
-
To provide a great experience for our visitors and customers.
-
To monitor and analyze the performance, operation and effectiveness of our website via Wix's platform.
-
To ensure our website is secure and safe to use.
Since we are using one of Wix's business solutions, third-party apps or third-party integrations (e.g. Google Analytics, Facebook Ads), these apps and integrations may place additional cookies on your site.
​
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
7
How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at connect@symmetryofspace.com.
8
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
9
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at connect@symmetryofspace.com.
